1. Defining Your Needs
From the start, take time to understand what you expect from a scooter, and where and how you will use it. Write down your answers to the following questions and discuss them when you talk to your local professional dealer. Some vital points are:
How accessible is my home or living quarters? Do I need a Mobility Scooter or Electric Wheelchair?
What is the width of the narrowest door I will go through?
What are the dimensions of any tight or confined
areas that I might need to operate in?
How tall are any thresholds or steps that I might
have to navigate?
Primarily indoors? Both indoors and outdoors?
Primarily outdoors? Daylight only, or night and day?
Will I transport my scooter from one place to another? ?Yes ?No
From my living quarters to someone elses?
From my living quarters to a commercial location?
From my living quarters to an outdoor location?
Will I transport my scooter frequently? Infrequently?
How will I transport my scooter?
By car, van, or truck (make & model)?
By public transportation, airplane, or train?
____Hours per day. ____Day per week.
What is my height & weight?
_____ feet/inches ____pounds.
Any special dexterity or transfer needs or considerations?
What types of accessories and options might I like?
A canopy for rain or sun? A power seat lift?
Cupholders, baskets, bags, etc?
How do I anticipate paying for my scooter?
? I expect to pay cash for it (cash, check, or credit card).
? I will seek third-party payment (Medicare,
private insurance, HMO, PPO, etc.).
If you anticipate seeking third-party payment, complete the next two sections.
What type(s) of insurance do I have?
2. Selecting A Local Professional Dealer
Local professional dealers provide many vital functions. To name a few, they provide you with information; they have a selection of scooters to choose from; they will demonstrate scooters to you; and most importantly they provide you with local service. Scooter manufacturers are happy to recommend local professional dealers to you.
Some important questions follow. A professional dealer will openly answer these and all of your questions. If the answer to any of these questions is NO, you should seek an explanation.
Does the dealer have a selection of scooters in stock? ?Yes ?No
You should be able to evaluate an assortment.
Will the dealer let me ride the scooters? ?Yes ?No
You should be able to take any scooter for a test drive.
Will the dealer come to my home to demonstrate the scooter? ?Yes ?No
You should know if the scooter will meet your needs.
Is the dealer reputable? ?Yes ?No
Does the dealer seem established by a visible commitment to the business?
While they might be new, they shouldnt be fly-by-night.
Is the dealer listed in the Yellow Pages directory? ?Yes ?No
This is a great indicator of a dealers legitimacy.
Does someone answer the phone when I call? ?Yes ?No
An answering service is not necessarily bad, but a happy human indicates a commitment to the business.
Does the dealer offer both sales and service? ?Yes ?No
Be sure that you know that you can benefit from prompt local service if needed.
Is the dealer factory-trained by the scooter manufacturer? ?Yes ?No
Does the dealer listen to me instead of talk at me? ?Yes ?No
A professional dealer spends time understanding your needs.
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